Emovur WhatsApp Business API Frequently Asked Questions

Question 1

What is WhatsApp Business API and how is it different from WhatsApp Business App?

Accepted Answer

WhatsApp Business App is a free app for small businesses managing conversations manually on a single device. WhatsApp Business API is an enterprise-grade solution that allows multiple agents, automated messaging, chatbots, bulk broadcasts, CRM integrations, and advanced analytics all from a centralised platform like Emovur.

Question 2

What does '0% Markup' mean? How is Emovur different from Wati or AiSensy on pricing?

Accepted Answer

Most WhatsApp API providers (BSPs) add a 10–20% markup on top of Meta's official conversation charges. Emovur adds nothing on top — you pay only what Meta officially charges per conversation. This can save your business 15–25% on monthly messaging costs compared to competitors like Wati, AiSensy, or Interakt.

Question 3

Is Emovur an official Meta Partner?

Accepted Answer

Yes. Emovur is a verified Meta Tech Partner for WhatsApp Business API. This means direct API access, guaranteed compliance with Meta's policies, and the ability to assist businesses in applying for WhatsApp Blue Tick verification.

Question 4

Can I send WhatsApp messages to customers who haven't saved my number?

Accepted Answer

Yes. With WhatsApp Business API, you can send template messages to opted-in contacts regardless of whether they have saved your number. This is one of the key advantages of the API over the regular WhatsApp Business App.

Question 5

Does Emovur support WhatsApp Blue Tick verification?

Accepted Answer

Yes. As a verified Meta partner, Emovur assists eligible businesses in applying for WhatsApp Official Business Account (Blue Tick) status. We guide you through the Meta Business Verification and Blue Tick application process.

Question 6

How do I get started? Is there a free trial?

Accepted Answer

Yes, Emovur offers a Free Forever plan with no credit card required. You can sign up, connect your WhatsApp Business number, and start sending messages immediately. Paid plans are available for businesses that need advanced features or higher volumes.

Question 7

How long does it take to set up WhatsApp Business API with Emovur?

Accepted Answer

Most businesses are live within 1–3 business days. The process involves: (1) Meta Business Manager verification, (2) WhatsApp number registration, (3) display name approval, and (4) template message submission. Emovur guides you through every step.

Question 8

Can I use Emovur without any coding knowledge?

Accepted Answer

Absolutely. Emovur is built for non-technical teams. The chatbot builder is drag-and-drop, campaign broadcasts are point-and-click, and integrations with Shopify, Zoho, and HubSpot are set up with simple authentication flows no developer needed.

Question 9

Is Emovur available for businesses in Bangalore, Mumbai, Delhi, Chennai and other Indian cities?

Accepted Answer

Yes. Emovur serves businesses across all Indian cities and states — including Bangalore, Mumbai, Delhi NCR, Chennai, Hyderabad, Pune, Ahmedabad, and Tier-2 cities. Our platform is fully localised for Indian businesses with Rupee pricing, Indian payment gateway integrations, and India-specific use case support.

Question 10

Does Emovur support WhatsApp Flows (in-chat forms)?

Accepted Answer

Yes. WhatsApp Flows let you create interactive forms, surveys, appointment bookings, and registration journeys — directly inside the WhatsApp chat. Emovur's Flow Builder lets you create and deploy Flows without any coding.

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