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WhatsApp Ecommerce
WhatsApp Ecommerce
Build Your Store
on WhatsApp
Turn customer chats into shopping journeys with Emovur's WhatsApp Ecommerce solution. Built on the official WhatsApp Business API for Ecommerce, it helps you showcase products, answer buyer questions, recover abandoned carts and guide customers from product discovery to purchase without leaving WhatsApp.
Trusted by businesses to power conversational
commerce on WhatsApp.
50M+
Messages Delivered
10K+
Businesses Trust Us
100+
Reseller Partners
10+
Countries Active
Features
Everything You Need to
Sell on WhatsApp
Create a connected shopping journey with the WhatsApp Business API for Ecommerce. Manage product discovery, customer questions, cart recovery, order updates and post-purchase support through one WhatsApp Ecommerce API platform.
WhatsApp Catalogue
Showcase Products Through the WhatsApp Business API
- Display products with images, prices and clear descriptions.
- Help customers browse and compare items inside WhatsApp.
- Share individual products or complete catalogue collections.
A WhatsApp Catalogue gives customers a simple way to explore your products and start shopping through the chat.
Shopping Cart
Make Multi-Product Orders Simple
- Let customers add several catalogue products to one cart.
- Allow them to review selected items before ordering.
- Collect complete order details in a single conversation.
The WhatsApp Ecommerce API creates a smoother cart experience by keeping product selection and order submission within WhatsApp.
WhatsApp Payments
Simplify Payments and Order Confirmation
- Share secure payment links with customers on WhatsApp.
- Connect supported payment gateways to your sales process.
- Confirm payments and update order details faster.
Payment options depend on the selected provider, market availability and your WhatsApp Business API for Ecommerce setup.
Order Management
Manage Orders from Purchase to Delivery
- View incoming WhatsApp orders in one place.
- Track order processing, fulfilment and delivery progress.
- Send confirmations and status updates automatically.
WhatsApp order management keeps order details and customer communication connected throughout the buying journey.
Automated Shopping Experience
Support Customers at Every Buying Stage
- Answer common questions about products, prices and availability.
- Recommend suitable products based on customer needs.
- Transfer important enquiries to sales or support agents.
WhatsApp shopping automation helps customers get faster answers while keeping human help available when needed.
Customer Insights
Understand Your WhatsApp Ecommerce Performance
- Review customer enquiries and product interest.
- Track shopping conversations and order activity.
- Use insights to improve the customer buying experience.
WhatsApp Ecommerce analytics helps teams identify popular products, common questions and conversations that lead to more orders.
Why Emovur
Why Businesses Choose Emovur
for WhatsApp Ecommerce
Create a complete WhatsApp Ecommerce experience that connects product browsing, ordering, payment updates and customer support through one platform.
Official WhatsApp Business API
Build your WhatsApp ecommerce store using the official platform with product catalogues, customer chats and supported commerce features.
0% Markup on Meta Charges
Emovur does not add an additional markup to applicable Meta messaging charges. Platform, automation, integration and support costs may depend on the selected plan.
Recover Abandoned Carts
Re-engage customers with timely reminders and personalized offers to recover lost sales.
Connected Conversational Commerce
Manage catalogues, carts, orders, automated messages and customer support through one conversational commerce platform.
Ready for Business Growth
Handle larger product catalogues, more customer conversations and growing order volumes without using personal WhatsApp accounts or separate tools.
0% Markup on Meta Charges
Emovur does not add an additional markup to applicable Meta messaging charges. Platform, automation, integration and support costs may depend on the selected plan.
Use Cases
WhatsApp Ecommerce for
Modern Online Stores
Use WhatsApp Ecommerce to support customers from product discovery and ordering to payment updates and post-purchase support. Build a connected shopping journey with the WhatsApp Business API for Ecommerce.
Product Discovery
Help customers explore your WhatsApp Catalogue, view product details and compare suitable options without leaving the chat.
Guided Shopping
Use WhatsApp shopping automation to understand customer needs and recommend relevant products through personalised conversations.
Online Ordering
Let customers choose products, add multiple items to a WhatsApp shopping cart and submit complete order details in one chat.
Secure Payments
Share connected payment links, send payment updates and confirm purchases through structured WhatsApp commerce workflows.
Repeat Purchases
Make reordering easier with catalogue links, past purchase details and personalised product recommendations through WhatsApp.
Post-Purchase Support
Manage delivery updates, returns, warranty requests and product questions through the same WhatsApp Ecommerce platform.
How It Works
Start Selling on WhatsApp
in Four Simple Steps
Set up your WhatsApp ecommerce store and guide customers from product discovery to order confirmation.
Upload Your Product Catalogue
Add product images, names, descriptions, prices and relevant product details to your WhatsApp catalogue.
Enable Shopping and Payments
Configure the shopping cart, order workflow and supported payment gateway or payment-link process.
Share Your WhatsApp Store
Bring customers to your WhatsApp shopping experience through websites, social media, QR codes and Click-to-WhatsApp Ads.
Sell and Grow
Receive product enquiries, manage orders, confirm payments and support customers from one conversational commerce platform.
FAQs
Frequently Asked Questions
From setup to support, here are the answers you need to launch faster with confidence.
Who should use WhatsApp Ecommerce?
Do I need the WhatsApp Business API to sell through WhatsApp?
How long does it take to set up a WhatsApp ecommerce store?
Can I connect my existing online store with WhatsApp?
Can my sales team manage WhatsApp shopping conversations?
How do I update products in my WhatsApp Catalogue?
Do customers need to install another app to shop?
Can I send promotional messages to every customer?
Can WhatsApp Ecommerce work with my existing support process?
How do I get started with Emovur’s WhatsApp Ecommerce platform?